Providing an outstanding level of customer service is key to Cotswold BMW Cheltenham.
Cotswold BMW pride themselves in offering an informed, friendly and flexible approach, underlying their respect for each person as an individual. With a brand new multi-million, four storey, 14,000sqm site, Cotswold Motor Group are looking to increase their team members for this site which will be the largest of its kind in the UK.
This is a customer facing role, managing the relationship with customers who have their vehicles serviced and repaired with us. You will be a motivated graduate (or equivalent work experience) with an appetite for learning and a great positive attitude. Some customer service experience would be beneficial but is not essential.
We are working in partnership with the National Dealer Academy offering a comprehensive 12-month 'on the job' service training programme, leading to a nationally recognised qualification.
Successful candidates can look forward to working for a progressive and successful company that offers investment in personal development. Throughout the programme, you will work within an established service team to become a qualified BMW Service Consultant and have excellent scope to develop an outstanding career. After achieving your qualification, you will enjoy industry leading benefits with a great salary and bonus structure.
If you have a genuine warmth and enthusiasm for people, a strong work ethic and the determination to succeed in a fast paced customer service environment then you are invited to apply for this fantastic opportunity.
Our customers are very important to us and we want only the very best people looking after them and their vehicles. Would you like to be that person?
Selected candidates will be invited to attend a half-day Assessment Centre on 8th August 2017 held at our brand new showroom in Cheltenham.
Employment will commence for successful candidates within 3-4 weeks following assessment depending on notice period.
Customer Service | Automotive | Car Industry | Administration | Service Consultant | Graduate
Please note that due to our insurance requirements and the nature of this role, a FULL UK DRIVING LICENCE IS ESSENTIAL. If you only have an automatic licence, you must declare this on your application.
You must be eligible to work in the UK.
Closing date for applications is Friday 28th July 2017